1. About this Policy
1.1 This policy explains when and why we collect personal information about our employee colleagues and clients, how we use it and how we keep it secure and your rights in relation to it. 1.2 We may collect, use and store your personal data, as described in this Data Processing Policy and as described when we collect data from you. 1.3 We reserve the right to amend this Data Processing Policy from time to time without prior notice. You are advised to check our website www.1morepixel.co.uk regularly for any amendments (but amendments will not be made retrospectively). 1.4 We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner (www.ico.gov.uk). For the purposes of the GDPR, we will be the “controller” of all personal data we hold about you.
2. Who are we?
2.1 We are 1MorePixel.
3.What information we collect and why.
|Type of Information
|Legal Basis of processing
|Clients name, address, telephone numbers, e-mail address(es) and purchase order references
|Managing the Client’s booking with 1MorePixel. Managing the provision of client services. Managing Incident Report’s.
|Performing the company’s contract with the Client. For the purposes of our legitimate interests in operating the Company. Managing incident reports with respect to legal reporting and insurance claims.
|Photos and videos of Client’s sites and Client's staff and colleagues
|Putting on the company’s website and social media pages and using in press releases.
|Consent. We will seek consent from clients on a case by case basis as required and the client may withdraw their consent at any time by contacting us by e-mail or letter.
|Clients Name and e-mail address
|To conduct surveys as a review of their customer experience with 1MorePixel and to receive feedback. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
|For the purposes of our legitimate interests in operating the company. We may use the information gained from these surveys to improve our products and services.
4. How we protect your personal data
4.1 We will not transfer your personal data outside the EEA without your consent. 4.2 We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorized alteration or destruction. We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk. 4.3 Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure. 4.4 For any payments which we take from you online we will use a recognised online secure payment system. 4.5 We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.
5. Who else has access to the information you provide us?
5.1 We will never sell your personal data. We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where required to do so by law or as set out in the table above.
6. How long do we keep your information?
6.1 We will hold your personal data on our systems for a 12-month period post your booking or working period with us and for as long afterwards as is necessary to comply with any of our legal obligations. We will review your personal data every year to establish whether we are still entitled to process it. If we decide that we are not entitled to do so, we will stop processing your personal data except that we will retain your personal data in an archived form in order to be able to comply with future legal obligations e.g. compliance with tax requirements and exemptions, and the establishment exercise or defence of legal claims. 6.2 We securely destroy all financial information once we have used it and no longer need it.
7. Your rights
7.1 You have rights under the GDPR: (a) to access your personal data (b) to be provided with information about how your personal data is processed (c) to have your personal data corrected (d) to have your personal data erased in certain circumstances (e) to object to or restrict how your personal data is processed (f) to have your personal data transferred to yourself or to another business in certain circumstances. 7.2 You have the right to take any complaints about how we process your personal data to the Information Commissioner: https://ico.org.uk/concerns/ 0303 123 1113. Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF For more details, please address any questions, comments and requests regarding our data processing practices to 1MorePixel by writing to us 1MorePixel 5 Lime Grove Sittingbourne Kent ME10 3JR 1MorePixel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement. 1MorePixel may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated 23rd January 2021. Security : We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online
Cookies on the 1MorePixel site
Other information we collect
Social buttons. On some of the pages of the 1MorePixel site you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons used from time to time for: Twitter, Google +1, Facebook ‘Like’, and LinkedIn ‘Share’. In order to implement these buttons and connect them to the relevant social networks and external sites, there are scripts from domains outside of 1MorePixel. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on 1MorePixel’s site. So, if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases, these sites will be registering the fact that you are visiting 1MorePixel, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information. External web services. We use a number of external web services on the 1MorePixel, mostly to display content within our web pages. For example, to display slideshows we sometimes use SlideShare; to show videos we use YouTube and Vimeo. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc. Email tracking. All emails that we send you have no tracking in at all, for example personal correspondence or emails with invoices attached.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to 1MorePixel Web Design 5 Lime Grove Sittingbourne Kent ME10 3JR If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
The material on our site is given for general information only and does not constitute professional advice. You should take specific advice before taking a course of action as we do not accept directly or indirectly any responsibility for loss arising directly or indirectly from reliance on information on this site. Given that the Internet uses an open system we cannot warrant that the site and downloads reach you virus-free. You must, therefore, take all appropriate precautions for your own safety.
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